Refund policy

 Return and Refund policy 

• Our artwork is generally marketed as a final sale and is not eligible for retruns unless the artwork is defective or damaged
• If the artwork arrives damaged customers must contact us and provide photo
• We will offer replacement or refund
  
    Contact us at innovative.art25@gmail.com.  

Guarantees

• Best artwork and services 
• Customers will receive the similar product as it displayed in the image
• We offer replacement and refund if you product is damaged 
• Customers receive their artwork on time unless there is delay occurs with couriers

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

• No exchange 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

• We will notify you once we’ve received your email and received your requests, and let you know 
• If refund is approved, you’ll be automatically refunded on your original payment method within 10 business days.
• Please remember it can take some time for your bank or credit card company to process and post the refund too. 
• If more than 15 business days have passed since we’ve approved your return, please
• Contact us at innovative.art25@gmail.com